Nearly Half of US Merchants Prioritize One-Click Checkout
U.S. eCommerce merchants are increasingly pressing their payment service providers for technology upgrades, with the primary objective being boosting conversion rates, a direct impact on their bottom line. The PYMNTS Intelligence report “U.S. Merchants Want...
Acquirers Turn to Tokens to Tackle Fraud, Streamline Payments
In the report “Bridging the Gap: Helping Acquirers Meet Evolving Merchant Demands,” a joint effort between PYMNTS Intelligence and Visa Acceptance Solutions, we found that “unified” commerce can improve interactions between merchants, acquirers and consumers....
Why AI-Driven Retail Could Fix eCommerce’s Cart Abandonment
Highlights Online shopping is outdated and ineffective compared to in-store experiences, and AI must humanize digital retail by offering guidance like a knowledgeable salesperson. Rezolve’s Brain Suite uses a proprietary language model to combine product...
4 Ways to Improve Ecommerce Mass Merchant UX – Baymard
Key Takeaways Mass Merchant UX must help users understand how the site is laid out, how to choose between available products, and when to expect their products Failure to do any of these makes the site more difficult to use, and, worst case, causes site...
Processors Are Leaning Into the Platformization of Payments
Highlights Payments are becoming part of broader, customer-centric experiences, with value-added services (VAS) like fraud tools, analytics and seamless interfaces now critical. Companies like Worldpay are offering turnkey VAS and collaborating with third-party...
Retailers have big questions about AI
The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for access to peer learning, thought leadership opportunities,...
UK shoppers often abandon baskets due to poor online checkout
payabl. has released a survey, questioning customers from the UK, Germany, and the Netherlands in regards to the importance of the online purchasing experience. According to the findings based on the observations of customers across the UK, Germany, and the...
4 Ways to Improve the Post-Checkout UX – Baymard
Key Takeaways Sites often bungle their chance to retain users as they check out This can lead to missed additional purchases and users who never return This article offers 4 proven ways to retain users in the areas of account creation UX and user-created...
Australia and Brazil’s Shared Vision for the Future of Checkout
As digital economies race to streamline the payment process, the checkout experience is at the forefront of change, with innovations around customer experience and security redefining how merchants and consumers engage with payment technologies. Merchants,...
