Insights From Innovators, Retailers, Trailblazers
PYMNTS conducts thousands of interviews a year, some with the usual suspects of banks, card networks and FinTechs that define the financial services space, and some that get a bit outside of that strike zone. Here, we find innovative artificial intelligence...
AI, Omnichannel, Social Commerce: Inside the D2C Transformation
The retail sector is witnessing changes, with direct-to-consumer (D2C) brands leading innovation. As 2024 wanes, key trends influence how consumers interact with brands and make purchasing decisions. From artificial intelligence-powered personalization to a...
Pre-Purchase Testing, Flexible Payments Shape Future of Retail
As consumers rely more on online shopping, the importance of optimizing the payment process has never been more evident. With peak shopping periods like the holidays driving even higher consumer demand, retailers are focusing on pre-purchase testing and...
Regal to Allow Moviegoers to Pay With USDC Stablecoin
Beginning Monday (Dec. 23), moviegoers across the United States will be able to pay for ticket and concession purchases at Regal theaters with the USDC stablecoin. The theater chain will offer this payment method at more than 400 Regal Cinemas in collaboration...
Lessons from a record-breaking cyber week 2024
The 2024 holiday shopping season kickoff delivered record-setting performance, with Black Friday and Cyber Monday once again confirming their status as the most critical dates in the retail calendar. These peak shopping days tested the limits of retail...
AI Shopping Bots Race to Fill Online Carts
Silicon Valley is unleashing artificial intelligence agents that can surf online stores, swipe digital credit cards and buy goods without a human lifting a finger — forcing eCommerce players to grapple with a future where the shoppers aren’t people. Tech...
Checkout Innovation a Must for eCommerce Merchants
When it comes to succeeding in eCommerce, conversion is king. Yet online merchants widely report having problems in delivering a high-quality checkout experience to their customers. In fact, more merchants encounter trouble in this area than in payment...
Online Checkout and Payment Security – Balancing Act and Moving Target?
In this FinextraTV interview, Mark Barnett, President Europe, Mastercard and Alexa von Bismarck, President EMEA, Adyen, explain how the payments industry must strike a balance between providing an efficient consumer experience and a secure experience. From Chip...
How to choose the right digital wallet solution for your business needs: By Nikunj Gundaniya
In the digital-first landscape of today, providing customers with a seamless way to transact is a must-have to achieve success in every business. The flexibility of choosing a digital wallet solution that suits your business objectives and customers'...