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- UserTesting’s New Templates Help Retailers Tap Into the Power of Consumer Insight to Drive Stronger Black Friday and Holiday SalesBy RedactieIn Client experience, Conversion, Innovation, Online checkout, Payment provider, POS checkout, Technology, Uncategorized, Uncategorized-en, Videos
United Has PayPal QR Codes for In-Flight Payments
By adminIn Payment providerEmbedded Finance’s Next Stop Is B2B Commerce
By PYMNTSIn Client experience, ConversionDigital-Enabled Sales Important to Customers
By adminIn Conversion- A Friction-Free Retail Experience: Fact or Fantasy?By RedactieIn Conversion

Groupon Taps Gifting to Drive Spending Amid Cutbacks
by PYMNTS | Mar 15, 2024
As consumers splurge on gifts in spite of other budgetary cutbacks, Groupon is looking to capture this lucrative opportunity. The eCommerce marketplace shared on a call with analysts discussing its fourth-quarter and full-year 2023 financial results Friday...

eCommerce Skyrockets as Merchants Improve User Experience
by PYMNTS | Mar 14, 2024
As retailers, brands and marketplaces alike increasingly invest in easy, intuitive user experiences on their eCommerce channels, consumers are coming back to digital more and more. According to data from the CNBC/NRF Retail Monitor, reported Tuesday (March 12),...

Skipify and Synchrony Team on Frictionless Checkouts
by PYMNTS | Mar 13, 2024
Checkout-centric FinTech Skipify has launched a partnership with consumer finance company Synchrony. The collaboration, announced Wednesday (March 13), “leverages Skipify’s payment infrastructure to provide simplified and enhanced checkout for Synchrony...

Expanded and Updated Checkout Research Findings – Articles – Baymard Institute
by Edward Scott | Mar 13, 2024
Key Takeaways Our new research has uncovered 1,350+ new usability issues specific to the e-commerce Checkout experience The research has resulted in 110+ new and updated Checkout guidelines that describe the issues, as well as design patterns verified to...
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Retailers Weigh Payments Choice, Overwhelming Customers
By PYMNTSIn Client experience, Conversion, Online checkoutMake “Guest Checkout” the Most Prominent Option (47% Don’t) – Articles – Baymard Institute
By RedactieIn ConversionPre-Purchase Testing, Flexible Payments Shape Future of Retail
By PYMNTSIn Client experience, Conversion, Online checkout, Technology31% Don’t Have It, 4% Get It Wrong – Articles – Baymard Institute
By Edward ScottIn Client experience, ConversionKlarna Sells Checkout Solution to Eliminate Conflicts With PSPs
By PYMNTSIn Client experience, Conversion, Online checkout