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Lessons from a record-breaking cyber week 2024
The 2024 holiday shopping season kickoff delivered record-setting performance, with Black Friday and Cyber Monday once again confirming their status as the most critical dates in the retail calendar. These peak shopping days tested the limits of retail...
AI Shopping Bots Race to Fill Online Carts
Silicon Valley is unleashing artificial intelligence agents that can surf online stores, swipe digital credit cards and buy goods without a human lifting a finger — forcing eCommerce players to grapple with a future where the shoppers aren’t people. Tech...
Checkout Innovation a Must for eCommerce Merchants
When it comes to succeeding in eCommerce, conversion is king. Yet online merchants widely report having problems in delivering a high-quality checkout experience to their customers. In fact, more merchants encounter trouble in this area than in payment...
Online Checkout and Payment Security – Balancing Act and Moving Target?
In this FinextraTV interview, Mark Barnett, President Europe, Mastercard and Alexa von Bismarck, President EMEA, Adyen, explain how the payments industry must strike a balance between providing an efficient consumer experience and a secure experience. From Chip...
