


Customer Satisfaction Fell Without Free Shipping
Merchants have reduced the availability of some online shopping features for customers this year — particularly free shipping — and this left some consumers completing their purchases with a less satisfactory experience. As a result, there’s been a slight overall...
Customer Satisfaction Fell Without Free Shipping
Merchants have reduced the availability of some online shopping features for customers this year — particularly free shipping — and this left some consumers completing their purchases with a less satisfactory experience. As a result, there’s been a slight overall...
One-Click Experience Drives BNPL in Europe
Playing in the big leagues. That’s the brand-new reality for buy now, pay later (BNPL) firm Twisto following its acquisition by global Aussie BNPL company Zip. Finalized this month, the deal for $89 million euros (about $100 million) gives the Prague-based payments...
Booking.com Made Payments a Top Strategic Priority
Question: When is a global travel conglomerate not a simply global travel conglomerate? Answer: When it’s also a FinTech. Discussing new initiatives during the recent third-quarter earnings call, Booking.com CEO Glenn Fogel told analysts that the company had made its...