78% of US eMerchants Want to Improve Checkout Experience

by PYMNTS | Feb 8, 2025 | Client experience, Conversion, Technology

Middle-market merchants are focusing on improving the checkout experience to better serve customers and improve conversion rates. According to a PYMNTS Intelligence report, “U.S. Merchants Want Help From PSPs on Make-or-Break Checkout to Boost Conversion,” in...

60% of UK Merchants Request One-Click Checkout

by PYMNTS | Feb 7, 2025 | Client experience, Conversion, Technology

For online merchants — no matter in which country they operate, no matter what they are selling — there are two sides to what might be called the eCommerce coin. There’s the user experience on one side, which leads to conversion. Then there’s the other side of the...

The Next Generation of Unattended Retail

by Ashley McLeod | Feb 4, 2025 | Client experience, Conversion, Technology

First-generation self-service commerce solutions brought the science fiction of autonomous shopping to life. As these systems began to move from niche experience to everyday necessity, limitations that affect consumers and businesses came to light. These included...

UAE Merchants Expect Processors to Deliver One-Click Checkout

by PYMNTS | Jan 24, 2025 | Client experience, Conversion, Technology

The user experience is everything when it comes to any online interaction — but especially in eCommerce, where the last few moments, at checkout, can make or break a transaction. A dearth of payment methods on offer, or friction-filled input of card details or coupon...