Merchants Fine Tune Checkout Experience
When it comes to trends shaping commerce in 2022, the innovators are at it again. This time, they’re looking for ways for merchants to turn payments from a cost center into a revenue driver. That may sound like a stretch, but as Checkout.com’s director of strategic...
D2C Retailing Boosts Supply Chain Tech Providers
More companies have embraced selling directly to consumers, sidestepping old, larger-scale operations in favor of developing direct-to-consumer (D2C) operations. With brick-and-mortar commerce still recovering from the pandemic and shoppers electing to make more...
Retailers Weigh Payments Choice, Overwhelming Customers
The conventional wisdom of online commerce is that payments should be invisible, and merchants should offer their shoppers as many payment options as possible. In an interview with PYMNTS, Nicky Schardt, director of product, customer experience at Spreedly, said...
Behavioral Analytics for Smooth Authentication
Trust drives consumer experiences, and it can be negatively impacted in countless ways. An inconvenient login or checkout experience harms a customer’s trust in a merchant, and a false positive fraud flag can alienate a previously loyal customer. Consumers whose trust...
