


Physical Retail’s Data Distortion Trap
In 1907, Mark Twain famously popularized the saying “lies, damn lies and statistics,” almost as a self-deprecating comment about his own ability to interpret “figures” when writing about them. An expression first attributed to British Prime Minister Benjamin Disraeli,...
How Mobile Payments Change Consumer Choices
Consumers in the United States spend a collective $555 billion each month buying groceries, food, retail products and travel-related purchases — and the way they pay is changing faster than the tides. The prolonged public health and economic crisis has had consumers...
Digital-Enabled Sales Important to Customers
The COVID-19 pandemic is pushing global B2B firms to eCommerce channels and marketplaces, and the payments and processes that go with them. B2C firms adapted to digital years ago, but B2B was slower to adapt. That changed with the pandemic, however, as more...
4 Things About BNPL in a Complex Landscape
It’s hard to think of a payments phenom to beat buy now, pay later (BNPL). Initially seen as a retail novelty when it first began appearing in the U.S. with Afterpay’s 2014 debut, adoption grew slowly at first, then underwent a pandemic acceleration that’s turned BNPL...