Affirm’s Levchin Sees Becoming Amex of Buy Now, Pay Later

by PYMNTS | Mar 27, 2025 | Client experience, Conversion

The lure of paying over time lies with the predictability of the repayment. Consumers don’t think of pay later options as credit, at least not in the traditional sense. They see a finite timeline over weeks or months, and a point at which all has been paid off. As...

TreviPay Adds Advanced Purchase Controls for B2B Payments

by PYMNTS | Mar 26, 2025 | Client experience, Conversion

TreviPay has added advanced purchase controls to its B2B payments and invoicing network. This new functionality allows TreviPay clients to configure, automate and enforce customized B2B purchase policy structures that align with their procurement requirements, the...

Splitit Integrates One-Click Payments With Shopify Checkout

by PYMNTS | Mar 25, 2025 | Client experience, Conversion

Merchants can now add Splitit’s one-click installment payments and credit card processing service to their Shopify checkout. This capability is enabled by Splitit’s new embedded Shopify app, Splitit Card Installments, which gives shoppers a choice between paying in...

4 Ways to Improve the Post-Checkout UX – Baymard

by Lars Söderlund | Mar 25, 2025 | Client experience, Conversion

Key Takeaways Sites often bungle their chance to retain users as they check out This can lead to missed additional purchases and users who never return This article offers 4 proven ways to retain users in the areas of account creation UX and user-created product...

Customer Service Shifts to Revenue Driver

by PYMNTS | Mar 24, 2025 | Client experience, Conversion

Enterprises are expanding their use of artificial intelligence (AI) in customer experience to encompass the entirety of the process, not just relegating it to back-office tasks. In addition to speeding up the work of customer experience (CX) teams, it also makes...