

New Survey from Radial Shows 48% of Cart Abandonment is Tied to Security Concerns
KING OF PRUSSIA, Pa.–(BUSINESS WIRE)–Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced the results of a consumer survey that sheds light on the impact of security concerns on cart abandonment, underlining the urgent...
Include All Order-Fulfillment Options in the Fulfillment-Selector Interface (50% Don’t) – Articles – Baymard Institute
Key Takeaways Providing multiple order-fulfillment options can be very helpful to users, as some will take advantage of “store pickup” or local delivery options to fulfill their order However, our benchmark reveals that on 50% of sites these options are not included...
Use “Delivery Date” Not “Shipping Speed” (41% Don’t) — From UX Research to Implementation Roadmap – Articles – Baymard Institute
Key Takeaways “Delivery Speed” requires users to estimate themselves when they can expect to receive their order 41% of sites in our benchmark didn’t provide the delivery date, forcing participants to come to a halt to investigate or even guess when their order would...
Omnichannel commerce: 5 strategies to grow your business in 2023
Consumers are discovering products and making purchases across more platforms than ever, and they expect businesses to meet them there as they do. Providing a seamless sales experience across multiple channels is the new norm, and to stay competitive in 2023,...