


New Study: Checkout Frictions Rise
The many faces of friction in the checkout experience cover a range from time spent to value-adds like free shipping and other variables that add up to good — or less good— checkouts. PYMNTS developed the proprietary Checkout Conversion Index scoring system in 2016 to...
Lack of Checkout Features Make Consumers Switch
Motivated by a desire to control their shopping experience, consumers have significantly shifted their activities to the digital space. Every digital touchpoint represents an aspect of the customer experience, and could potentially end a sales relationship with a...
Overcoming Obstacles In Cross-Border eCommerce
More consumers than ever before are hopping online to buy directly from merchants abroad. Unfortunately, most eTailers are not equipped to capitalize on this opportunity. Just 43% of merchants use IP recognition technology to help personalize their customers’ online...
Fast Debuts One-Click Checkout | PYMNTS.com
Online checkout firm Fast announced the debut of its one-click checkout option to allow shoppers to buy items virtually from anywhere, including at in-person events, while perusing articles online and on connected TVs, according to a Wednesday (Sept. 29) press...