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The 10 Features Customers Demand at Checkout
For eTailers, the checkout experience is decisive in building customer loyalty: New research by PYMNTS shows that 91% of consumers feel a satisfying checkout experience has a substantive impact on their willingness to shop with a merchant again. Merchants that do not...
Australia Reinvents Digital Retail Down Under
As the land that gave us buy now, pay later (BNPL), it’s hard to picture Australia as a laggard in digital transformation, but merchants and payments partners there still have dots to connect. In “The 2022 Global Digital Shopping Playbook: Australia Edition,” a PYMNTS...
Merchants Must Offer Localized Payments in APAC
In a world where commerce is increasingly global but where markets and consumer preferences are still dominated by national or regional norms, one of the most costly mistakes a multinational retailer can make is not offering local payment options to their customers...
Recovering APAC Sales Lost to Cart Abandonment
The Asia Pacific (APAC) region is key to the international growth strategies of countless eCommerce merchants across the United States, the United Kingdom and Canada. Home to 4.3 billion consumers, the region represents a massive market potential that many businesses...