


Meta’s Metaverse Is ‘Old Idea’ That’s ‘Never Worked,’ Tech CEO Says
Phil Libin is the former boss of Evernote and is now CEO of videoconference company Mmhmm. He told Insider he’d tried out Horizon Workrooms, Meta’s VR meeting software, and wasn’t impressed. He described Meta’s vision of the metaverse as...
Bolt CEO Breslow Steps Down
Bolt’s CEO Ryan Breslow is stepping down and becoming executive chairman weeks after an $11 billion valuation for the company was secured, Bloomberg wrote. Instead, the new CEO will now be Maju Kuruvilla. Bolt’s services provide payment software for online shopping...
Relationship Commerce Moves Customers to ‘One to One’
In their 1997 marketing “Enterprise One to One,” Don Peppers and Martha Rogers zeroed in on the deeper connections possible for companies fostering close customer relationships rather than simply transactional affiliations. Long known as relationship commerce, it...
Live Video Shopping Turns Purchase Intent Into Online Conversions
People put in the effort to go into stores intending to buy, which may or may not be what brings them to an eCommerce site or online marketplace, where they might just browse. This fundamental fact of retail is being reshaped in the pandemic era as eCommerce becomes...