The 2025 retail playbook: how to create a winning ecommerce strategy

Just as coaches dissect every play after the Super Bowl to build a winning strategy for the next season, retailers, following a record-breaking 2024 holiday shopping season, find themselves with a comprehensive playbook of successes and...

78% of US eMerchants Want to Improve Checkout Experience

Middle-market merchants are focusing on improving the checkout experience to better serve customers and improve conversion rates. According to a PYMNTS Intelligence report, “U.S. Merchants Want Help From PSPs on Make-or-Break Checkout to...

60% of UK Merchants Request One-Click Checkout

For online merchants — no matter in which country they operate, no matter what they are selling — there are two sides to what might be called the eCommerce coin. There’s the user experience on one side, which leads to conversion. Then...

The Next Generation of Unattended Retail

First-generation self-service commerce solutions brought the science fiction of autonomous shopping to life. As these systems began to move from niche experience to everyday necessity, limitations that affect consumers and businesses came to...

Unlocking 2025: key U.S. consumer trends shaping digital commerce

Connecting with every generation in the age of frequent shoppers Ecommerce has become an integral part of daily life. Millennials and Gen Z are leading the charge, with 55% and 48%, respectively, shopping online multiple times a week, driven...
Instant Checkout Satisfies Consumer Demand

Instant Checkout Satisfies Consumer Demand

Though it’s still a work in progress, instant checkout’s appeal is undeniable. Emily Foshee, vice president of core products at Discover® Global Network, said unattended checkout is gaining steam in brick-and-mortar settings and will gain speed, so to speak,...

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One-click checkout increases spending and engagement

One-click checkout increases spending and engagement

Newswise — You’d probably guess that simplifying the checkout process at an online retailer will lead customers to buy more. The question is: How much more? New Cornell research shows that after signing up for an online retailer’s “one-click” checkout service,...

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