Insights From Innovators, Retailers, Trailblazers

PYMNTS conducts thousands of interviews a year, some with the usual suspects of banks, card networks and FinTechs that define the financial services space, and some that get a bit outside of that strike zone. Here, we find innovative...

AI, Omnichannel, Social Commerce: Inside the D2C Transformation

The retail sector is witnessing changes, with direct-to-consumer (D2C) brands leading innovation. As 2024 wanes, key trends influence how consumers interact with brands and make purchasing decisions. From artificial intelligence-powered...

Pre-Purchase Testing, Flexible Payments Shape Future of Retail

As consumers rely more on online shopping, the importance of optimizing the payment process has never been more evident. With peak shopping periods like the holidays driving even higher consumer demand, retailers are focusing on pre-purchase...

Regal to Allow Moviegoers to Pay With USDC Stablecoin

Beginning Monday (Dec. 23), moviegoers across the United States will be able to pay for ticket and concession purchases at Regal theaters with the USDC stablecoin. The theater chain will offer this payment method at more than 400 Regal...

Lessons from a record-breaking cyber week 2024

The 2024 holiday shopping season kickoff delivered record-setting performance, with Black Friday and Cyber Monday once again confirming their status as the most critical dates in the retail calendar. These peak shopping days tested the...
Durbin to reintroduce credit card competition bill

Durbin to reintroduce credit card competition bill

The Credit Card Competition Act proposed by Sen. Dick Durbin failed to pass before the congressional session ended last month, but he plans to keep pushing ahead with the bill. Durbin (D-IL) plans to reintroduce the bill in the new 118th congressional session...

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Buy Buttons: Less Friction, More Conversions

Buy Buttons: Less Friction, More Conversions

As consumer spending slows, e-commerce organizations need to optimize their customer journeys to encourage conversions. The checkout page is often a good place to start. Slow, complicated checkout processes have pushed at least a third of consumers to abandon...

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