Managing Abandoned Carts—Why Consumers Ditch Their Carts And How To Reclaim Those Sales
Online ShoppingAdobeStock_241431868 Holiday shopping season is nearly here, and the reality is that most online shopping carts become abandoned. Even though more people will be shopping in the coming months leading up to the holidays, at the end of the day, if...
Ideal Checkouts Leverage Tech to Create Trust
New research finds that 91% of consumers believe a good checkout experience is decisive in whether they will — or won’t — shop, and continue to shop, on eCommerce sites. As such, the checkout experience is something that merchants must improve, or risk the...
QR Codes Reduce Friction for EU Restaurants
“When was the last time you had an amazing checkout experience at a restaurant?” This was the question Moritz Heininger, founder and managing director at Berlin-based FinTech DIDIT, posed to PYMNTS in an interview. Moritz Heininger Certainly, checking out of a...
Smooth Checkout Key to 76% of Consumers
Checking out should be the easiest part of the purchase, but droves of consumers continue abandoning carts due to lingering frictions in the checkout process and experience. It’s a fixable issue that’s getting a lot more attention in 2022 as eCommerce sellers...
Grocers Split on Self-Checkout | PYMNTS.com
As grocers look for more profitable ways to run their stores, some are going all-in on self-service checkout, while others are finding that the drawbacks of these technologies outweigh the benefits. On the pro-self-service side, Kroger, the United States’...
Iliad launches its own payments processing platform Stancer • TechCrunch
Iliad, the telecom company owned by French billionaire and startup investor Xavier Niel, is launching a payment subsidiary called Stancer. The team has focused on one thing in particular — lowering transaction fees as much as possible. While French retailers,...
Delivering a flawless customer experience wherever, however, and whenever people shop — Retail Technology Innovation Hub
It's not a bold statement to claim that retail is one industry that feels the impact of digital transformations more than most. As technology's influence increases, so do people's expectations and the various ways they shop.With 90% of shoppers demanding an...
Checkout Experience Vital in Making Loyal Customers
When is a great deal not great enough? When a consumer’s preferred merchant offers a seamless checkout experience that’s too satisfying and reliable to give up for $5 off. That’s a key learning from PYMNTS research into consumer behavior when checkout...
Raising the Bar for Passwordless Commerce
3DS 1, 3DS 2.1, 3DS 2.2. These acronyms should be crowding merchants’ minds as fines loom this fall for those who are not in compliance with the latest version of the 3D Secure protocol for authenticating eCommerce card transactions. But the state of readiness...
