Insights Aren’t Outcomes: Research Recommendation Breakage

Summary:  Research recommendations often fail to reach users. Without tracking adoption, teams rely on hope instead of evidence to confirm their work creates change. Many research teams do good work. They identify the right problems, recruit...

Klarna Confirms Customer Data Leak But Won’t Reveal Extent

Klarna is offered through retailers like Walmart, Macy’s, and Wayfair, which collectively process payments from more than 150 million customers each week.NurPhoto via Getty ImagesThe "Buy Now, Pay Later" provider Klarna, whose share price...

Shopify Teams With payabl to Streamline eCommerce Checkout 

Financial technology provider payabl. has launched a payments integration with Shopify. The integration is designed to let merchants provide faster, secure, and convenient payments at checkout, the company announced in a Tuesday (Nov....

PayPal Earnings Beat Estimates, OpenAI Partnership Announced| Investor’s Business Daily

PayPal Holdings (PYPL) on Tuesday reported third quarter earnings and revenue that topped Wall Street estimates. PayPal stock climbed as analysts mulled a new OpenAI e-commerce partnership and key financial metrics for its branded business....

AI Heuristic UX Evaluations with a 95% Accuracy Rate – Baymard

Key Takeaways Tests of AI tools and “premade prompts” for UX analysis or CRO suggestions show Accuracy Rates of just 50–75% — or worse they have no documented Accuracy Rate at all Adopting 1 wrong UX suggestion can result in astronomical...
7 steps to checkout success

7 steps to checkout success

Improve your online checkout in 7 simple steps. Practical Ecommerce and Michelle Moses from Loqate discuss tactics to improve conversion rates and reduce cart abandonment. source

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