In the age of AI agents, your customer may still buy from you, but they may no longer visit you

For years, companies have assumed that their digital relationship with customers would happen in a place they controlled: their website, their app, their checkout flow, their interface, their carefully optimized funnel. That assumption...

From carrier-centric to customer-centric: How SmartKargo is helping eCommerce leaders rethink parcel delivery

For e-commerce executives, parcel delivery has become one of the most unpredictable, and consequential, elements of the customer experience. What was once a back-end operational function is now directly tied to conversion rates, brand...

Bolt Cuts Third of Staff Amid New AI Focus

Bolt has cut at least a third of its workforce amid reports of financial pressures. The move by the one-click checkout startup was first reported Sunday (April 5) by FinTech Business Weekly, with the company later confirming the layoffs and...

The One-Person Billion-Dollar Company Is Here

It used to take large teams and years to build a billion-dollar company. Now just one AI-savvy founder can scale it solo. Matthew Gallagher launched Medvi, a GLP-1 telehealth startup, out of his Los Angeles home in September 2024 with just...

85% of Merchants Say Fraud Tools Must Reduce Checkout Friction

Merchants fighting fraud increasingly face a strategic challenge that extends beyond blocking criminals. The real task is protecting revenue while keeping checkout smooth for legitimate customers. A new PYMNTS Intelligence report suggests...
The abandonment epidemic is real

The abandonment epidemic is real

The Abandonment Epidemic: 81% of Shoppers Turn Their Backs on Brands The symptoms are unmistakable: plummeting retention rates, spiking customer churn, and brand loyalty flatlining across the US. The recent survey What’s Killing Conversions for Enterprise...

read more

Categories

Payment provider

conversion

client experience

unified checkout

technology

videos

Share This