Summary:  Use affinity diagramming to cluster and organize research findings or to sort design ideas in ideation workshops. When facilitating UX workshops, engaging the team and creating a semblance of order among diverse ideas and findings can be challenging....

Few things must be as frustrating to an eCommerce merchant as cart abandonment. But, as PYMNTS Intelligence found in compiling its “How Preferred Payment Availability Can Reduce Cart Abandonment” report in a collaboration with Adobe, merchants shouldn’t take...

Payments infrastructure provider Transaction Network Services (TNS) has launched payment and network solution Complete Commerce.  As the company noted in a Tuesday (April 16) news release, enterprises need to deliver user-friendly, reliable and secure payments...

Consumers make many choices when shopping, and perhaps no decision is more important than whether to complete a purchase. But in the world of eCommerce, cart abandonment — where shoppers select items only to walk away before the purchase — can be especially...

Dewald Nolte, chief strategy officer at Entersekt, said 3-D Secure (3DS), the security protocol that was refreshed seven years ago, is an essential tool in fighting fraud. At a high level, 3DS is designed to act as an equivalent to EMV chips and PIN cards, he...