Banks Use AI to Make Credit Card Rewards More Personal

The strategy was simple. If a card was used most often, it would generate the most transaction volume and deepen the relationship between the cardholder and issuer. However, that dynamic is beginning to shift. Consumers now move fluidly...

47% of Merchants Report False Declines Cost Them Sales

Fraud prevention is no longer about stopping a single bad transaction. It is about managing risk across an entire payment journey without driving away legitimate customers. That is the central theme of the December edition of the Payments...

AI Wants Checkout but Spreedly Says Merchants Keep the Keys

Every day seems to bring another announcement about artificial intelligence agents that can search, compare and buy on a consumer’s behalf. The momentum is real. So is the attention. But much of that attention has centered on the technology...

Fix Your Checkout to Unlock Growth in 2026

If you’re serious about scaling in 2026, your payment stack and checkout flow can’t be an afterthought. Outdated payment setups lead to cart abandonment, unnecessary declines, and lost revenue for online businesses. Maria breaks down the exact...

Project Postmortems for UX Teams: Learning from Success and Failure

Summary:  Although postmortems are one of the most powerful learning tools in product development, most teams haven't yet discovered how to use them effectively. The concept of postmortem is borrowed from engineering teams, who've been using...

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