From carrier-centric to customer-centric: How SmartKargo is helping eCommerce leaders rethink parcel delivery

For e-commerce executives, parcel delivery has become one of the most unpredictable, and consequential, elements of the customer experience. What was once a back-end operational function is now directly tied to conversion rates, brand...

Bolt Cuts Third of Staff Amid New AI Focus

Bolt has cut at least a third of its workforce amid reports of financial pressures. The move by the one-click checkout startup was first reported Sunday (April 5) by FinTech Business Weekly, with the company later confirming the layoffs and...

The One-Person Billion-Dollar Company Is Here

It used to take large teams and years to build a billion-dollar company. Now just one AI-savvy founder can scale it solo. Matthew Gallagher launched Medvi, a GLP-1 telehealth startup, out of his Los Angeles home in September 2024 with just...

85% of Merchants Say Fraud Tools Must Reduce Checkout Friction

Merchants fighting fraud increasingly face a strategic challenge that extends beyond blocking criminals. The real task is protecting revenue while keeping checkout smooth for legitimate customers. A new PYMNTS Intelligence report suggests...

Survival vs. Splurge Defines the New Consumer

The most endangered species in retail isn’t brick-and-mortar. It’s the mid-market shopper share of wallet. Findings in the March edition of the PYMNTS Intelligence “Share of Wallet: Amazon vs. Walmart” report reveal that modern consumer is...

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