Credit Card UX: Use a Fake “Editing” Flow – Baymard

Veel retailers onderschatten het belang van kaartbeheer in het account. Klanten slaan betalingsgegevens op voor herhaalde aankopen, maar wanneer een kaart vervalt of wordt vervangen, ontstaat frustratie bij het bijwerken. Dit raakt rechtstreeks...

Betaal je te veel aan je PSP? | EcomStream Betaal je te veel aan je PSP?

Je PSP-factuur is geen vaste kostenpost De meeste merchants behandelen hun PSP-kosten als een energierekening. Hij komt elke maand, wordt betaald, en niemand kijkt er goed naar. Dat is precies waar betaalproviders op rekenen. Je PSP-factuur...

Checkout Is Becoming a Compounding Customer Growth Engine

Checkout has long been treated as the final step in the customer journey. Today, it is proving to be something more consequential: a primary driver of growth, loyalty and long-term competitive advantage. The stakes have never been higher. As...

Payments are essential, but they are not where the transaction is won

The ‘commoditization’ of PSPs There is a persistent narrative in the market that payment optimization can significantly increase conversion. In reality, the impact is often modest, and many PSPs give you exactly the same thing. Improvements...

Declining fraud rates don’t mean declining fraud risk

When fraud attack rates fall, the instinct is to celebrate. One might think fewer attacks means better defenses and better outcomes. But a close look at recent fraud trend data tells a more complicated story, and fraud teams that read the...
Driving Loyalty Through Payment Choices

Driving Loyalty Through Payment Choices

PYMNTS data shows that eTailers have become less effective at discovering and matching customers’ needs, while consumers have grown used to expecting their own individual preferences front and center during their shopping experiences. Any point of friction...

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Missed Payments Are on the Rise at BNPL Firms

Missed Payments Are on the Rise at BNPL Firms

Buy now, pay later (BNPL) exists as a cash flow lifeline – or, perhaps, time will tell if the devil is in the details, pointing to a missed payment deluge. Recent PYMNTS surveys have spotlighted that as many as 14% of online consumers have used BNPL, which...

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Winning Customer Loyalty With A2A Payments

Winning Customer Loyalty With A2A Payments

Consumers are carrying the payment habits they developed in 2020 into how they shop in 2021, with the adoption of contactless and mobile payment tools continuing to rise. Many individuals are still leaning on familiar payment tools to make these touchless...

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Categories

Payment provider

conversion

client experience

unified checkout

technology

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